I have an idea to add, and I’m not sure if it’s been suggested, yet.
I get that Patreon has found three tiers to be the sweet spot. I imagine that is why they keep offering landing pages with only three tiers easily visible.
But so far creators are complaining that their “more profitable” tiers aren’t being shown.
Why not set it up so that creators can choose for themselves which three tiers get the love on the landing page, instead of just showing their lowest three by default?
while i like this idea in theory, i don’t think it’ll come across well in practice.
if i show my most popular tiers, potential patrons might think my page is really expensive. since my post popular tiers are the more expensive ones. i don’t want to hide ANY tiers. having to choose my favorites or only show the first three are both bad for my business.
Totally agree with both aspects with you @Th_Mole and @simrell - I also thought about why not the most popular - or one beginner, one medium and one high price tier, but when you ask your Patrons, they have all different reason why they choose a tier. One Patron don’t want to feel like a beginner, the other guy want everything and the next likes the medium, but couldn’t afford it, so he decided to pick a tier between beginner and medium, which is currently not displayed.
So most Creators with 4+ tiers - have already make their own research and found 5-6 tiers very affordable I think (same for me) … so in the meantime, I do not send the followers from my blog to the starting page, because of the confusion, I send my desktop users to the /posts page, where they still have the chance to find the tiers on the right page…
Might also help a little bit for you…
User research has found again and again that offering three options works, however the offering is finely tuned:- a “basic” option which is very cheap and offers only the very basic access to the service, a highly priced “advanced” option which maybe only 1% of visitors choose, and a third option in the middle which most will choose and is a good option for the service provider in terms of what is offered and the profit it makes.
This might not translate very well for some creators, especially if they don’t think in terms of profit. However, having it by default be the three lowest tiers just doesn’t make sense. My lower tiers are priced similarly, then there is a jump to a high tier for businesses to sponsor us, which only has 4 spots and which I always want to be shown when there is a slot open.
Agree with you @TeamJemjie … - three tiers “Basic / Advanced / Pro” … - and below every tier the possibility to upgrade… quite easy and you see it everywhere on hotel bookings, airlines, etc…
Just waiting to see in that case “Do you really want to start with 1US$ or do you want to upgrade to 5US$ and get more updates… 
”
I think for creators with high tiers it’s important to have a variety of tiers displayed immediately on the starting page. What really helped me was sending the Patrons not to the about-page - but directly to the /posts page, where they still see all tiers on the right part of the page…
Emailed Patreon about this issue today and was told that I can work around my tier problems with the landing page by using the URL people are taken to after clicking on the BECOME A PATRON button. It displays all of your tiers. In my case that’s:
https://www.patreon.com/join/clarkesworld?
so just replace “clarkesworld” with your page name and you should be good to go. I plan on replacing all my links to Patreon with this until the tier display issues are worked out. Figured some of you might want to do that too. It’s a short-term solution, but it will help reduce some of the confusion my potential supporters have been experiencing lately.
Did Patreon go and mess with the landing pages again?
My tiers and ‘About’ description have completely disappeared. Why? All you get on the landing page now is a bunch of locked content, no description of what I’m about, and no tiers visible.
Seriously?
Why are so many resources being wasted on stuff that hardly anyone has asked for, meanwhile, much needed fixes aren’t even on the roadmap. Fixes that we’ve been asking for since I started over 3 years ago.
Stop messing with my landing page. Or at the very least, allow us the option to opt out of any changes we feel that are personally unnecessary for our pages. This is becoming beyond frustrating.
Well, I ran into my first major complaint from someone due to the “only three tiers shown” layout.
He saw fans on Facebook posting about a reward they had just received, he clicked over to my Patreon page, and he assumed the reward must have come from the highest tier “offered” because he didn’t see the Show More Levels.
He was pretty angry, and I was able to smooth things out… but I think this would be completely avoidable with a different layout that showed all of the tiers.
I hadn’t quite realized what the new layout looked like because when I go to my page logged in, I still see it in an older format.
When I went to my page through a different browser, and was hit with SELECT A MEMBERSHIP LEVEL right up top and no info about who this dude is, I did find that pretty off-putting. I feel the ABOUT info should always be first. OR we should have the option to arrange the sections however we want maybe?
Just some quick thoughts…
Brian
I just went to another patreon page (https://www.patreon.com/INeedDivGms) and all their levels were shown. I thought maybe you guys updated it and checked mine out on incognito and no, my tiers are still hidden in the ‘SHOW MORE’ thing.
So is it only SOME patreons have all their tiers listed or is it bc they have merch or…?
I would really like my tiers show especially since I have a ‘dead tier’ so it’s taking up space in the three default shown one.
I really think you guys should have it all expanded with a “show less” button instead if you really want the show more/less thing. That’s my thought 
Also I agree with Brian above me, I think the about or a small blurb of who I am should be before the tiers. I get we’re trying to make a living but it seems more personable and friendly when you can see who i am and what I’m about first and then my support tiers if you like what I have to to bring (Or video if ppl have intro videos or an image if ppl have welcome banners etc)
I am a bit late to this, but I just wanted to share my thoughts. I feel like having the tiers first doesn’t work for everybody, at the very least, it seems weird to me. I am asking people to support my project, and I explain most of the relevant stuff about it in my landing page, yet the first thing they see is the tiers (so, me asking for their money). What’s more, the landing page needs users to click “show more” to be seen in its entirety. The page contains various useful links (including the free version of my game they can check to see if they like it or not), so this setup is completely backward for me.
I guess I could create a page on a blog, and redirect people there for most things, but that’s stupid in its own way. Would it be possible to allow people to pick the old layout, if they so desire?
Edit: also, it’s true that this looks pretty bad on desktop, with huge amounts of wasted space to the sides. I can understand not wanting the eyes to travel from one extreme of the screen to the other, but this is a bit too much (it doesn’t help that Patreon’s pages are almost completely white).
I think the idea of having a couple of “selectable” layouts would be great! I know the stats might show better conversion rates if you just hit people up for money first thing, but I really prefer to have my introduction to what I’m doing be the first thing they see. 
Brian
Welcome to the Patreon community forum @mdqp! We posted an updated look here at what the next design might look like, which will include space for a small introduction.
@BrianJamesFreeman I will definitely pass that idea on! This current design is not the end of the story. We think we can make it even better, and are working towards a better way to showcase your tiers, give you the ability to highlight a tier of your choice, and to add a short welcome message above your tiers. We will continue fine tuning and improving, so stay tuned for more design tests and news on this.
I’m still reading through the entirety of this thread, but wanted to pause here to ask whether “Show more levels” has been fixed yet? We’re launching a bunch of new higher-level tiers that we want to push people toward, and them not automatically all being displayed would be a massive problem for us. Thank you anyone who replies!
Hi @simrell, thanks, saw that. We’ve been sending people directly to our /join link instead (https://patreon.com/join/misfitstars, for example) as a stopgap. There’s a coding error on the /join page that puts the Patreon header on top of our banner, so we still look somewhat inept and unprofessional, and we have to do the storytelling around the ask on our own before sending people here, but at least all the levels are there. You take what you can get in a pandemic, you know? 
I never want it to seem like I don’t value the hard work the people at Patreon are putting in because I love what Patreon is (and because after 20+ years of dealing with the public, I know everyone always thinks they know better than you and that can be super frustrating)…
But there seems to be a certain amount of rigidness in the way things are done with the site.
For example, if something “tests well,” it’s just how everyone’s page has to be. And then things are changed. And as a creator, it can be stressful to wake up and discover things aren’t where you left them… or suddenly important content is being shown to the public when you didn’t want it to be… etc.
I feel like so many of these tweaks and changes could be optional if they wanted… Like for the membership level, you could have the option to show 1 or 3 or 6 or 9 or “all.” I cannot imagine it would be a lot of coding to give that option to creators?
Again, I don’t want to sound ungrateful for everything they’re doing, and I’m sure they have reasons for why things are done this way. I’d just like to suggest that, if they can, finding a way to make certain changes optional would be awesome!
Brian
Can we get an update on this? It seems like the responses we’ve had so far were meaningless since NOTHING has changed in many months.
Bump. Still waiting on an answer.
Just wanted to add my two cents about this. I HATE the changing in the landing page. I mean, ask people for money before even explaining what the project is about??? That’s not what you do in real life either. Like others have already explained here, my about section is my pitch, both for my World Building Course on my writing account and for my Game description on my game account.
In my Writing project, I explain how the different modules of the World building course work.
In my Game project I give a full overview of what Patrons will receive with the game subscription. It is vital because my tiers include more than only the discounted subscriptions. I also explain a LOT about the game itself. Possible patrons (especially gamers!) want to know what they get BEFORE they pledge to something. In my tiers I refer to the overview, but it’s still very weird to have the pledges placed this way (and let’s not talk about the aweful way the engineering team included the tax division things in our tiers!!!)
I’ve already sent feedback both through email and through Twitter and both times I got the answer:
There is nothing we can do from the support side, but we will send your feedback to the engineering team.
I just found this community and only now find that this is not an issue of the last month or so, but for almost a year already. And the engineering team still doesn’t have an answer???
At least give us back control over how our own page look. Let us choose for ourselves if we want our tiers to show first or our about section.
After all, when we set up an account, the MOST IMPORTANT SECTION is the about section. If we haven’t filled it in properly, we cannot even submit our age for launch.
But apparently the engineering team feels the tiers are the most important… Any logic? Not from where I’m sitting…
/End of my rant about the order of the tiers and about section.
i hate to be so bitter about this, but patreon has made it pretty clear that they don’t listen to their creators about this issue. they just point to the numbers and give us lip service about it helping us without actually listening.
