@cuisine the great thing about Patreon as a business model is that the company doesn’t make money unless creators make money. We have no alternative revenue streams, no ad revenue. Even if you believe Patreon is just trying to make more money, that can only happen (and we can only grow as a business) by helping creators earn more money. It’s in our interest, as well as yours, to build things that we believe will do that. Not every feature is going to help every creator every time, but we are laser focused on building and working on things that we believe, based on hours of research, data, and creator and patron feedback, will deliver the most amount of benefit to the most people.
We recognize that some of the things we’ve focused on building have not improved the core, nuts and bolts, daily use of Patreon, which is a huge focus for us in 2020. We feel that pain. Trust us, we really feel that pain. We want to improve the core experience for all creators and their community of patrons. The anecdote that @haikujaguar shared about a patron needing to use a Gsheet pains us deeply and we know it’s not right.
The good news is we have a lot of exciting work ahead that addresses some of these things! I wanted to share a quick update from my post earlier in this thread that addresses a lot of the issues mentioned by OP and others:
Post Organization for creators & patrons
- Pinned posts
Launched! Gathering feedback here
- Search posts via titles
Extended the scope of this feature to include search of all posts, not just titles! Currently in beta test with 14 creators from the forum
- Welcome notes by tier Launched! Post here
- Featured tag placement on page Launched! Post here
Improving Patron Experience
- My Membership Tab for patrons Launched and still a work in progress based on feedback
Things we’re actively working on:
- Improving the landing page, especially tiers being hidden, design mock ups here
- Annual Plans
- Promo Codes
- International currencies
- Discord improvements
- Merch improvements
Larger items we know need work and are exploring:
- Messaging
- Creator dashboards (these numbers are confusing)
- Gifting
- Revamping your tiers
- Patron entrance survey
I hope this helps provide clarity! Please keep sharing your thoughts as we rely on them every day 
One thing to note: When the team is researching a feature, being able to read a cohesive thread from creators is hugely valuable. It’s a lot easier for me to surface feedback if there is a single forum thread per issue, instead of a mega thread like this one that has a lot of features and requests mixed together. For that reason, and the fact we’ve now launched a lot of the issues first raised, I’m going to close this thread now. Please feel free to DM me directly if there’s anything I’ve not covered here.