Hello!
I have an annual patron at our $15/month tier wishing to upgrade for ONE MONTH to a higher tier that gives them access to a game with our cast.
When they tried to do this it sent a notification to me saying they had DELETED their annual pledge.
The increase for them to move up is quite high on an annual charge as the tier in question is $100/month.
Is there anyway within Patreon for this annual patron to upgrade for a single month?
I don’t mean to hijack your post, but since this post didn’t receive any replies yet and I have a similar problem, I figured it might be best to add my feedback to this thread…
I have an annual patron on my €10 tier who wants to upgrade to my €25 tier, but since I’ve disabled annual pledges in the meantime, she’s now stuck on the €10 tier. It’s poor design when someone has to renew an annual pledge to make a change. At the very least patrons should be given a choice to be charged the difference for the remaining time, not having to commit to another full year.
It would solve a lot of issues if patrons are given the option to switch tiers freely, and just charge them the difference - either monthly OR as a one-time charge for the remaining time of the annual pledge.
I really regret enabling annual pledges with the current restrictions.
Absolutely!
I’m not feeling the same regret, but an added feature when an annual patron could hold the base level annual tier, but as wanted move up to a higher tier - essentially holding 2 tiers. So when the higher tier expires, they drop down to their annual place.
Sounds like a programming nightmare, but would make a drop-in tier upgrade once again appealing to an annual patron.