Our Patreon has always heavily relied on Zapier integration, particularly the ‘New Pledge’ event. Previously we used amount_cents to determine a user’s pledge and accordingly their rewards however with the recent currency changes this is no longer appropriate as ‘amount_cents’ actually reports in the user’s currency without giving us any feedback as to which currency it is. I understand the Patreon API has been updated to solve this issue however it still appears to be broken in the Zapier integration.
What can be done here? As right now our rewards for customers not paying in USD are grinding to a halt and we won’t be able to sustain things manually for much longer.
Thanks for reporting. We are aware with the issues currency introduction may cause with existing integrations I will be looking into this issue. Ill update this thread with the results.
Nope, as far as I know, all is well with the Wordpress integration. No issues there. I was just looking into adding Zapier integration to my ConvertKit account and saw that you appeared to be addressing an issue with Zapier, but it wasn’t clear if it had been fixed.
Thank you for getting back to me and letting me know.
Currency issue was fixed with a field change for all integrations, but the remote integration needs to be using currently_entitled_amount_cents. If its using amount_cents, it wouldnt work.
