I’m having trouble sending group messages through the Relationship Manager. I’m using the filters to choose $5+, Active, and Incomplete patrons. My messages are getting stuck on “Pending.” Anyone else having this problem, or know a way to resolve it?
What happens when you try to send to each of those groups separately?
If that is still not working, write to Patreon’s support: https://support.patreon.com/hc/en-us/articles/360042749811-How-do-I-contact-support-
Hi @Michael_Lucke - we were rolling out an update to the messaging feature last week that caused a few bugs. All should be fixed now though!
Please let me know if you’re still having trouble sending bulk messages.