# Waiting for eligible patrons
**URL:** https://archive.patreoncommunity.com/t/waiting-for-eligible-patrons/7081
**Category:** Special Offers
**Tags:** feature-request
**Created:** [March 15, 2020, 10:47am UTC](https://archive.patreoncommunity.com/t/waiting-for-eligible-patrons/7081 "2020-03-15T10:47:04Z")
**Posts on this page:** 2
**Page:** 1
### Author:  [@rubenfcid](https://archive.patreoncommunity.com/u/rubenfcid)
#### Post date: [March 15, 2020, 10:47am UTC](https://archive.patreoncommunity.com/t/waiting-for-eligible-patrons/7081/1 "2020-03-15T10:47:04Z")
Hello folks.
I already contacted Support team regarding this issue, but since I haven’t got any solution so far, I’m gonna explain it here as well in case I can get any ideas to solve it or avoid it.
As I want my patrons to be able to join my new Special Offers, I set them to last a few weeks as you can see in the attached screenshot.
The problem is that, as soon as they become a patron of the tier which includes my Special Offer, they won’t appear in my Benefits tracking section; not until the Special offer ends, when all of them appear at the same time.
( In the screenshot from above, I already have members joining the Special Offer tier, but Benefits tool ignore them while it is still running ).
I need to mark completed benefits while the special offers are still available, because these patrons are already receiving their rewards. If I have to do it when it ends, I have to check who did for the last weeks, which is not how Benefits tool is useful.
I hope I made myself clear. Any ideas ?
---
### Author:  [@francesca](https://archive.patreoncommunity.com/u/francesca)
#### Post date: [March 21, 2020, 2:41pm UTC](https://archive.patreoncommunity.com/t/waiting-for-eligible-patrons/7081/2 "2020-03-21T14:41:08Z")
I think I had the same issue when I ran my special offer. I didn’t figure anything out with it, though. Sorry I can’t be more help!