Shocking way to treat your customers from patreon - UNBELIEVABLE

[sambeawesome]

@rover8200

I do a giveaway which sends a gift out to members of a tiering and I work my way through those members and when they have all received a gift I go back to the start (round robin).

I thought they said you couldn’t do this method, as it still falls under their “giveaway” terms?

I looked up the giveaway thread, and they state that here:

Lotto style giveaway

Hi @rover8200 and everyone! My name is Diogo and I’m on the Trust and Safety team. I hear your concerns and would like to try and help First, as several people mentioned in this thread, the main reason why Patreon doesn’t allow benefits that involve any sort of gambling is due to laws and regulations regarding gambling, in the US and internationally. We also do care about and work to ensure there’s no scammers/scams on Patreon, but that is true beyond raffles and gambling and is…

@diogo

Imagine someone becomes your patron today. You already have many other patrons. How long would that new patron need to wait to get that benefit? 1 month? 10 years? If it’s unclear, it becomes a matter of chance whether someone stays your patron long enough to get that benefit, because they can’t know when that will be. In another scenario, you gain two patrons in the same day. One of them gets the benefit after 1 month, the other after… well, they’re still waiting… This allows the first patron to make a decision on remaining a patron or not having already gotten the benefit they wanted, while the second patron is “stuck” waiting for a reward they don’t know when will come. You see how this still adds an element of chance to your patronage?

That might be the reasoning behind the suspension. Hopefully you can get in touch with them and fix the issue so you can get your page back soon!