# New/Unread Message Bug **URL:** \ **Category:** Patreon Feedback\ **Created:** [December 9, 2020, 3:11pm UTC](https://archive.patreoncommunity.com/t/new-unread-message-bug/10920 "2020-12-09T15:11:36Z")\ **Posts on this page:** 16\ **Page:** 1
**Author:** ![John\_Porcellino](https://sea1.discourse-cdn.com/patreoncommunity/user_avatar/archive.patreoncommunity.com/john_porcellino/32/6280_2.png) [@John\_Porcellino](https://archive.patreoncommunity.com/u/John_Porcellino)\ **Post date:** [December 9, 2020, 3:11pm UTC](https://archive.patreoncommunity.com/t/new-unread-message-bug/10920/1 "2020-12-09T15:11:36Z")
This morning I woke up to see 70 unread messages in my Patreon inbox… they’re all instances where _I_ wrote to people and they didn’t reply (Messages I send to Declined Patrons etc). Looks like the only way to removed the count of 70 unread messages is to open each of them one by one. No option for select all or mark all as unread. In any case, I don’t really need to know when people don’t respond to my messages, only when people write new messages TO ME. I assume this is just a temporary bug, but thought I would mention it. Thanks! ---
**Author:** ![simrell](https://sea1.discourse-cdn.com/patreoncommunity/user_avatar/archive.patreoncommunity.com/simrell/32/7704_2.png) [@simrell](https://archive.patreoncommunity.com/u/simrell)\ **Post date:** [December 9, 2020, 3:58pm UTC](https://archive.patreoncommunity.com/t/new-unread-message-bug/10920/2 "2020-12-09T15:58:33Z")
same here ![Screen Shot 2020-12-09 at 7.52.03 AM](https://global.discourse-cdn.com/patreoncommunity/original/2X/1/11f743bb9926c3d96176aa2d88c9c1dc4ade2771.png) ---
**Author:** ![Michael\_Loucks](https://sea1.discourse-cdn.com/patreoncommunity/user_avatar/archive.patreoncommunity.com/michael_loucks/32/7186_2.png) [@Michael\_Loucks](https://archive.patreoncommunity.com/u/Michael_Loucks)\ **Post date:** [December 9, 2020, 7:17pm UTC](https://archive.patreoncommunity.com/t/new-unread-message-bug/10920/3 "2020-12-09T19:17:43Z")
I saw this last night and just cleared them all. Sigh. ---
**Author:** ![lisavollrath](https://sea1.discourse-cdn.com/patreoncommunity/user_avatar/archive.patreoncommunity.com/lisavollrath/32/3020_2.png) [@lisavollrath](https://archive.patreoncommunity.com/u/lisavollrath)\ **Post date:** [December 9, 2020, 9:04pm UTC](https://archive.patreoncommunity.com/t/new-unread-message-bug/10920/4 "2020-12-09T21:04:30Z")
And seriously, there’s still no way to delete old messages? I have messages going back to 2014. I even have one there from a patron who is now deceased. Let us delete old messages! ---
**Author:** ![Saxxxology](https://avatars.discourse-cdn.com/v4/letter/s/b4bc9f/32.png) [@Saxxxology](https://archive.patreoncommunity.com/u/Saxxxology)\ **Post date:** [December 10, 2020, 2:28am UTC](https://archive.patreoncommunity.com/t/new-unread-message-bug/10920/5 "2020-12-10T02:28:53Z")
I noticed all of these this morning too… I just want the option to delete messages, some of which include harassment and hate from former patrons and every time I want to send a message I have to see them. Why is this not a thing yet?? ---
**Author:** ![SarahDawn](https://sea1.discourse-cdn.com/patreoncommunity/user_avatar/archive.patreoncommunity.com/sarahdawn/32/2549_2.png) [@SarahDawn](https://archive.patreoncommunity.com/u/SarahDawn)\ **Post date:** [December 10, 2020, 6:37pm UTC](https://archive.patreoncommunity.com/t/new-unread-message-bug/10920/6 "2020-12-10T18:37:10Z")
Same bug here. For a second I thought I’d missed a whole bunch of messages over night, but no, it was just folks who haven’t responded. And yes, an option to delete old messages please! I have messages from 2017 that are completely not relevant any more! ---
**Author:** ![reyna](https://sea1.discourse-cdn.com/patreoncommunity/user_avatar/archive.patreoncommunity.com/reyna/32/5522_2.png) [@reyna](https://archive.patreoncommunity.com/u/reyna)\ **Post date:** [December 10, 2020, 6:54pm UTC](https://archive.patreoncommunity.com/t/new-unread-message-bug/10920/7 "2020-12-10T18:54:10Z")
Hey everyone - Terribly sorry for the inconvenience. We’re working on making some improvements to your inbox and a few bugs showed up along the way. We’re working on solving the bulk unread messages now. Thanks so much for your patience! ---
**Author:** ![ArtwithFlo](https://sea1.discourse-cdn.com/patreoncommunity/user_avatar/archive.patreoncommunity.com/artwithflo/32/5351_2.png) [@ArtwithFlo](https://archive.patreoncommunity.com/u/ArtwithFlo)\ **Post date:** [December 11, 2020, 11:10am UTC](https://archive.patreoncommunity.com/t/new-unread-message-bug/10920/8 "2020-12-11T11:10:50Z")
The bigger issue is not being able to respond to messages in the inbox, this is the third day in a row I can’t respond to my patrons and the messages are piling up. Issues like this really make me consider migrating my patrons to another platform 😕 ---
**Author:** ![Frenone](https://sea1.discourse-cdn.com/patreoncommunity/user_avatar/archive.patreoncommunity.com/frenone/32/7098_2.png) [@Frenone](https://archive.patreoncommunity.com/u/Frenone)\ **Post date:** [December 14, 2020, 9:10am UTC](https://archive.patreoncommunity.com/t/new-unread-message-bug/10920/9 "2020-12-14T09:10:01Z")
I appreciate the improvements that have been made. Is there an ETA on a fix? ---
**Author:** ![artbyemilyhare](https://sea1.discourse-cdn.com/patreoncommunity/user_avatar/archive.patreoncommunity.com/artbyemilyhare/32/2669_2.png) [@artbyemilyhare](https://archive.patreoncommunity.com/u/artbyemilyhare)\ **Post date:** [December 14, 2020, 12:09pm UTC](https://archive.patreoncommunity.com/t/new-unread-message-bug/10920/10 "2020-12-14T12:09:21Z")
Same here. ---
**Author:** ![reyna](https://sea1.discourse-cdn.com/patreoncommunity/user_avatar/archive.patreoncommunity.com/reyna/32/5522_2.png) [@reyna](https://archive.patreoncommunity.com/u/reyna)\ **Post date:** [December 15, 2020, 1:45am UTC](https://archive.patreoncommunity.com/t/new-unread-message-bug/10920/11 "2020-12-15T01:45:17Z")
Hi everyone - Your inbox should be fixed now! If you’re still seeing a large number of unread messages, or having trouble responding to messages, please let me know. Thank you so much for your patience while we roll out this update. ---
**Author:** ![ArtwithFlo](https://sea1.discourse-cdn.com/patreoncommunity/user_avatar/archive.patreoncommunity.com/artwithflo/32/5351_2.png) [@ArtwithFlo](https://archive.patreoncommunity.com/u/ArtwithFlo)\ **Post date:** [December 15, 2020, 8:45am UTC](https://archive.patreoncommunity.com/t/new-unread-message-bug/10920/12 "2020-12-15T08:45:13Z")
It’s not fixed for me. Still seeing 99+ unread messages and messages won’t load if I open them from my email. ---
**Author:** ![Angie](https://avatars.discourse-cdn.com/v4/letter/a/ec9cab/32.png) [@Angie](https://archive.patreoncommunity.com/u/Angie)\ **Post date:** [December 16, 2020, 3:08am UTC](https://archive.patreoncommunity.com/t/new-unread-message-bug/10920/13 "2020-12-16T03:08:12Z")
I thought it was just me. it definitely throws me off into a mini panic at the thought of missing someone’s message. ---
**Author:** ![pikaole](https://avatars.discourse-cdn.com/v4/letter/p/f6c823/32.png) [@pikaole](https://archive.patreoncommunity.com/u/pikaole)\ **Post date:** [December 16, 2020, 3:43am UTC](https://archive.patreoncommunity.com/t/new-unread-message-bug/10920/14 "2020-12-16T03:43:35Z")
My problem is still not solved T\_T! please help[스크린샷 2020-12-16 오후 12.42.19|404x298](https://archive.patreoncommunity.com/uploads/short-url/nDEDnB1LfCHHGhSdtC251GLkrz7.png) ---
**Author:** ![reyna](https://sea1.discourse-cdn.com/patreoncommunity/user_avatar/archive.patreoncommunity.com/reyna/32/5522_2.png) [@reyna](https://archive.patreoncommunity.com/u/reyna)\ **Post date:** [December 17, 2020, 12:26am UTC](https://archive.patreoncommunity.com/t/new-unread-message-bug/10920/15 "2020-12-17T00:26:33Z")
Hi folks – So sorry for the false hope. We have confirmed there are still a few bugs with bulk messaging and messages being marked unread. We are tacking this now! Thank you so much for your patience. ---
**Author:** ![Frenone](https://sea1.discourse-cdn.com/patreoncommunity/user_avatar/archive.patreoncommunity.com/frenone/32/7098_2.png) [@Frenone](https://archive.patreoncommunity.com/u/Frenone)\ **Post date:** [January 14, 2021, 10:10am UTC](https://archive.patreoncommunity.com/t/new-unread-message-bug/10920/16 "2021-01-14T10:10:06Z")
Related to the latest changes to Patron Messages, it also marks messages as read (unwanted). After I send out the monthly rewards message (bulk message) any previously unread messages sent to me by patrons are automatically marked as “read”. I can use the search option and email notifications to track those down, but it’s time consuming and I feel this is not working as intended. After a mass-message, previously unread message should still be marked as unread.