This seems related to currency changes. A fix just went out (~1 hour ago) to fix currently_entitled_amount_cents which should be used for this kind of checks.
Please check the situation of these patrons and see if they are still having that issue.
This seems related to currency changes. A fix just went out (~1 hour ago) to fix currently_entitled_amount_cents which should be used for this kind of checks.
Please check the situation of these patrons and see if they are still having that issue.