Hi folks.
Like many of you, as a creator active on this forum I noticed a different level of engagement from the Patreon team here once the lead community manager here departed Patreon in April.
While at the time I didn’t post much here, I absolutely lurked and read so many posts about Patreon news and creators product ideas and all the great stuff that gets shared here. And this thread in particular stood out to me, because it’s so clear that when the community manager left their post, the absence was felt deeply here.
Throughout the thread Danya has mentioned that Patreon was hiring and I’m happy to report that I am one of the people they just hired, my job title is Head of Online Community and I have been tasked with helping to build upon this online space, among other things, to help you all and keep this place thriving. This means that as I settle in we may be updating this Discourse to better serve you and implementing new ways to get your feedback on this space, and on Patreon, and help the Patreon team itself learn what’s important to you. More will come in the coming weeks, months etc. as we develop out new strategies and programs.
I wanted to pop in here and say that I see you and I hear you, and I will do my best to make this space be one rich of collaboration and ideas, and I’ll work with the team at Patreon to help make the platform the best it can be, based on feedback and experience I read here. I can’t promise anything on the product side right now, I’m settling in to this new role, but I can promise you that I am here, I am reading your posts, and I am thinking about how I, the community team, and Patreon as a whole can do better, do more and make your experience here as good as it can be. I know it may be a lot, but in advance, I appreciate your patience as I dig my feet into this work. In the meantime, please know I’m here!
You can read more about me joining the team here, in my welcome thread, and feel free to post questions in that thread you may have for me there at any time:
I also welcome you to DM me if you want to share some feedback or messages with me privately, and I encourage you to continue to create new threads and discussions here to chat with other creators. I want this space to be fun and useful, and I am wide open to working with all of you to make it so!