I Lost a Long-Term (nearly 3-year) Patron due to Patreon's Interface

cant figure out how to do that cool quote thing but wanted to respond to ur comment Michael annnd to the thread in general so here it all lumped into a post :slight_smile:

I’ve been on Patreon for over 5years now and I’ve found that folks stick around and engage with posts to the extent that they are able to understand and navigate the site & the app & notifications & get what theyre looking for (or, theyre already fans and dont give a shit abiut the posts or perks). Anything that leads to better Patron engagement & ease of use is going to benefit creators.

The reverse is true as well.

One thing I’d love to see, is (like Tumblr has) a mass post editor… since I’ve been on the site for years and didn’t think to “future proof” my tagging system, I have about 149 gazillion tags. Would be nice to be be able to delete ALL tags & easily retag all audio posts, for example, with a better tag system. This is a good example I think of how thinking about the patron experience (tags are great for content management) requires also thinking about the creator experience.

I look fwd to improvements coming down the pipeline for both patrons and creators.

I’m a per-thing creator not per-month so all the Merch and Annual Membership things dont apply to me… just looking for more general functionality improvements like others here.

Thanks muchly!!

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I think these things are super important - the tag thing specifically. I’m leaving patreon now to my own membership site, but the tag thing is really problematic. I think patreon should be helping their creators first, and in doing that their creators will be able to give their patrons a better experience too. (I’ve also been a creator on here for 5 years)

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hi! which plataform are you going to use if I may ask? I’m building a page on squarespace with membership, to quit patreon forever.

I built myself a wordpress website (horrible horrible platform lol), and have used the MemberPress plugin to run the membership. Squarespace is good but their own membership option isn’t secure (according to the research i’ve done), you could use memberspace plugin with squarespace though, that could also work. The reason i chose WP is because it was much cheaper and my own website is Shopify (if i’d been on SS I might have gone down a different route with memberspace). It’s SO great having control over my site now and just the posting system looks amazing (and the search is great). It has been very hard to build and I’ve lost many patrons in the move but I figured best to do it now as I’d lost lots over the past year from covid anyway, so rather than build up patreon again, go it on my own! Good luck with yours!

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