Email to Patrons on Payday

That’s just dishonest. Netflix does this precisely so people are not reminded that maybe they don’t want to stay subscribed. It’s better for the company, not for its subscribers, and it certainly doesn’t sound like the kind of culture being pursued here at Patreon. Everyone here is clamouring for transparency from Patreon for their own sake, but let’s conveniently go quiet on our patrons so they are not reminded they have a choice to stay or leave? Unacceptable. Transparency is for everyone or we don’t deserve it.

I know it’s awful when people cancel their pledge, but they have the right to, and we have to take it like adults. It has nothing to do with “Patreon’s method”, it has solely to do with the fact they don’t want to continue pledging to you for whatever reason. You should be thinking about how to encourage them to stay, not about how to trick them into staying. That’s all this Netflix practice is: a trick. I get a monthly payment reminder from every single company I’m subscribed to or pay bills to (save my council tax); that’s being treated like an adult. Lack of regular communication around payments is a red flag.

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