Thanks for the speedy response Mindy. As far as I know, this issue has been present for several months, and has caused a lot of confusion. Can you follow up and let us know when we can expect that fix? Thank you, have a great weekend.
We have a problem with our Patreon WordPress integration.
We direct our users to our website, where, after clicking on the Patreon checkout button, they are supposed to be directed to our €7 tier checkout page.
Here is the problem. Upon clicking the checkout link in our website, If the user does not have a prior Patreon account, they will be redirected to a “custom tier” of €5.
However, if we instruct our users to first create a Patreon account, and then proceed to our website and click on the Patreon checkout button, then they are taken to the correct tier, the €7 tier checkout page.
Is there a way that we can create a flow in which, the user, without a prior Patreon account, clicks the Patreon checkout button on or website, is redirected to Patreon, wherein he creates a new user, is then forwarded to the €7 tier checkout page, and upon successful payment data entry, is directed back to our website with a new WordPress login?
At this current state, the patrons would need to click ‘Unlock’ another time to unlock the content from the correct tier. Currently there is not a way to do it the other way since this requires changes at Patreon side. I will take a note of this - thank you for reporting.