@mindy I’d also like to point out, like @Temrin, that this bug has been happening for a long time indeed. I’ve reported it 1.5 years ago, when it was already happening for a long time. Note that back then @erin pointed out:
Ugh, that notifications page! Just wanted to jump in and let you know that the Creator Experience team is aware of the, ahem, challenges with this page.
He specifically asked for feedback for the team. You got plenty. But all we got in those 1.5 years is a new skin featuring all the same bugs, and then when somebody raises one of the issues again he is pointed to a support form… What was the point of this forum again? It’s very frustrating to feel completely ignored.
Another example is the broken messages system, which still doesn’t provide a way to click to the message history with a specific patron, even though this basic feature was also asked for a long time ago, then I reminded about this a few months later and you @mindy thanked us for the great insight this community provided. Unfortunately, all we got was a slightly larger input field. A year later that’s still what we have to content with.
Many of the problems raised in this open letter still seem valid. What changed, is that there have been responses, thanking for feedback and promises about taking it to team meetings. Those are great things to hear, but it’s disappointing when that’s where it ends.