Adding some thoughts here:
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Is there no other way to remove patrons other than blocking them? I looked around and saw nothing on that. The patron in question wasn’t some problematic but more so that their payment was declined a few times over 18 months ago and yet when looking at them in the patron list it listed them as having been a patron for 25 months. They had only successfully processed for 4 months before the declines started. I didn’t like that it was showing that and wanted to remove them. However obviously doing so would cause some concern to the user- especially due to the email. I immediately unblocked them, of course- but it still feels like there should be a better way to remove people.
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I don’t feel comfortable with the presence of an email notification being sent out to people I block. There are some toxic individuals who at one point were patrons. I’ve since cut ties with them and they have since dropped their pledges on their own free will. I would like to quietly block them just to prevent having to deal with them in the future. However, the fact that they get immediately notified of it makes me very afraid to do so: These people in question have means to contact me on other sites and the potential backlash makes me afraid to try blocking them.
You may say ‘Just block them on those sites too!’ - but it’s sadly not that simple. I host my comic and a handful of sites and the block features of each differ. One site will block them from accessing any of my content hosted there- which while I have no desire to interact with them, I think going that far is a bit harsh in most cases. Another site has a stupid block system that blocks them from commenting on your work- but not from messaging you. Additionally, I don’t often resort to blocking on all sites in case these people want to try to mend things between us.
I just want to block them from a being a patron because I don’t quite feel comfortable sending some more personal gifts to people who really rub me the wrong way. (Ex: For Christmas I made stickers of many of the characters belonging to my patrons and mailed them along with the postcards I send each month. This is something I’m not quite as comfortable doing with people who’ve had a toxic influence in the past.) I just don’t feel I can block them without feeling anxiety of “What if they decide to make a scene over it?” after they get the notification. Chances are without the notification they would never notice.
Maybe I’m just overthinking this and am being a bit too paranoid about things. But I would love to see the following changes:
- The ability to remove patrons without having to block. (Cause someone who only processed for 4 months shouldn’t be showing as a patron for 25 months after continuous declines.)
- The ability to ban people without them getting notified of it so there’s less fear of immediate backlash or confrontations.
